Internal Quality Assurance Policy and Procedure
Internal marking, moderation/verification seeks to ensure that all learners have access to fair and accurate assessment and that assessment practices are consistent, transparent, valid and reliable and meet the requirements and standards of awarding bodies.
This strategy aims to provide clear guidance and a framework to enable greater consistency of assessment practice and standards within Berkeleyme Center , irrespective of subject discipline. The strategy is concerned with both assessment materials and assessment decisions.
Assessors (Teachers and Tutors), Internal Quality Assurance Panel will have the appropriate qualifications, experience and knowledge relevant to the assessment and certification of qualifications. The Examination Manager will ensure that there is a schedule of internal quality assurance with identified IQAs.
The Examination Manager will ensure that all programme specifications and particularly assessment procedures are known by teachers, tutors or assessors as required.
Both the Examinations Manager and Data Manager will ensure availability for the release of results and certificates from examination boards as and when required.
The Internal Quality Assurance (IQA) process is an integral part of the quality assurance system of Berkeleyme because it focuses on the quality of learner assessment. It confirms that the assessment requirements of the approved programme are being reviewed and that the standards of achievement match the agreed criteria of the units/modules. It also provides an opportunity for problems to be identified and remedied and for the recognition and sharing of good practice.
• To meet and exceed the requirements placed upon us by;
- Other awarding bodies;
- Our students;
• To support all employees to have excellent working practices, through provision of formative training, supervision, observation and sampling processes.
• To develop and maintain internal and external associations based on quality, belief and integrity, and so to encourage and uphold quality in all that we do.
All employees, tutors and students; Internal Quality Assurance of any work practices, documents and evidence that impact on the delivery, examination and assessment of qualifications and training supplied by the Berkeleyme.
The aim of this policy is to ensure that:
• Internal Quality Assurance (IQA) is on-going, robust, valid and reliable;
• IQA procedures are open, fair and free from bias and that assessors adhere to the Awarding Body assessment specification in the judgement of evidence;
• Recording of IQA decisions is accurate and detailed;
• Consistency, transparency, reliability and validity of assessment processes, ensuring that standards and specifications are implemented/achieved;
• Assessment is fit for purpose, consistent and meets the national standards for the particular level being assessed.
In order to do this, Berkeleyme will:
• Verify an appropriately structured sample of assessor work from all programmes, sites and teams to ensure Centre programmes conform to national standards in line with Awarding Body guidelines and procedures;
• Plan annual internal quality assurance schedules linked to assessment plans;
• Define, maintain and support effective internal verification roles;
• Ensure that IQA staff will maintain secure records of all IQA activity in line with Awarding Body guidelines and procedures;
• Brief and train staff of the requirements for current IQA procedures for different Awarding Bodies;
• Promote IQA as a developmental process between staff;
• Provide standardised IQA documentation;
• Use the outcome of IQA to enhance future assessment practice.
• Identify and design suitable assessment activities ensuring coverage of performance criteria and learning outcomes/principal objectives set out in the unit/module specifications;
• Advise and support candidates to identify prior achievement where applicable;
• Agree and review assessment plans with candidates;
• Assess assignments or other evidence that allows the Candidate, the Assessor and the Internal and External Verifiers to cross-reference and locate evidence;
• Attend team and standardisation meetings on a regular basis to ensure that assessment is being undertaken according to national standards;
• Ensure that suitable arrangements are made for external tests, where
• Follow the Berkeleyme procedure in the event of any candidate appeal set out within the Awarding Body Appeals Procedure.
• Ensure that individual awarding body requirements regarding assessments are adhered to;
• Ensure that assessor candidates have their assessment decisions signed by a qualified assessor;
• Ensure procedures are in place for candidates with access arrangements
Assessor Teams will meet twice per term and attend all internal and external training identified to support the assessment process:
• Ensure candidates are registered on the appropriate awarding body programme of study.
• Prepare an assessment plan for each programme to show unit specification coverage;
• Adapt assessment plans to suit individual needs as required;
• Discuss assessment plans and decisions;
• Compare evidence presented;
• Gain mutual understanding of appropriate evidence;
• Record achievement of candidates;
• Update on procedures, processes and awarding bodies amendments;
• Modifications and practises.
The Directors will meet with the Executive Head once per term to discuss reports received and information on IQA within the centre.
Internal Quality Assurers will:
Advise, guide and support assessors to:
• Monitor samples of Assessor performance to ensure that assessments are being conducted properly and that national standards are being interpreted accurately;
• Identify issues arising out of assessments decisions and take appropriate action;
• Ensure that the verification process is conducted in a supportive manner;
• To attend IQA training at least once a term to support the IQA process; Maintain and monitor arrangements for processing assessment information to:
• Keep records of the verification process in a secure place in line with the
• Archive Policy;
• Liaise with the Internal Quality Assurance Panel members;
• Manger to ensure that individual awarding body requirements regarding internal verification are adhered to;
• Ensure that the results of monitoring are communicated to the Assessment
Team, the Directors of Faculty and the Awarding Bodies. Verify assessment practice, where appropriate, to ensure:
• All curriculum areas will have frameworks for the academic year which are internally quality assured prior to being issued to learners;
• Assessment practice is of consistent quality, is sufficient but does not demand more of candidates than specified, and meets national standards;
• Awarding Body re-submission and rework rules are adhered to, with clear records of learner re-submission and re-takes for scrutiny by External Verifiers;
• All Summative decisions are made by qualified assessors;
• All IQA candidates have their IQA decisions signed by a qualified Internal Quality Assurance Panel Member;
• Identify staff training needs.
Senior Internal Quality Assurance Personnel will:
Verify assessment and verification practices that:
• Oversee the quality assurance activity in each curriculum area and ensure that it is consistently applied;
• Ensure all claims for certification are validated by a qualified Internal Quality Assurer;
• Support assessment and internal verification/quality assurance within Berkeleyme;
The IQA folder holds information about the
1. The centres statement of assurance
2. Diversity & Equality, Reasonable Adjustments, Special Considerations, Data Protection, Health and Safety Policy
3. Assessment and Internal Quality Assurance
4. Information Book
5. Job descriptions for members of staff involved in the IQA Team
6. Minutes and Agendas for IQA Meetings, Standardisation
7. Access Arrangements
8. Staff signatures
9. Risk Assessments for assessment
The Executive Head and Senior IQA will:
• Share expertise across the whole Centre;
• Consider issues and requirements of Examination Bodies;
• Discuss and agree requirements for staff training programmes;
• Feedback information to Assessment Teams;
• Provide support for IQAs;
Meet with the relevant IQA(s) on a regular basis to:
• Sample work from each Programme and from each Assessor;
• Ensure the internal verification process is being carried out effectively
• Ensure consistency of standards throughout the Center
• Ensure consistency with national standards
• Identify areas of possible weakness and suggest possible training strategies.
The Executive Head will:
• Review and update the Berkeleyme IQA standardised paperwork;
• Review and update the Berkeleyme IQA Policy;
• Promote good practice at all Berkeleyme Educational and Training Provisions;
• Support staff to ensure that Internal Quality Assurance is effective on all programmes;
• Formulate strategic policy statements
• Report findings from external and internal verification procedure to IQA, Directors and the Senior Leadership Team.
• Receive and disseminate reports from the External Verifier(s) and ensure action on any recommendations made via IQAs
• Assume overall responsibility for the IQA process
• Report on and promote Berkeleyme Internal Quality Assurance structure and system to the Directors.
Once a year the IQA will interview at least one student for each of their allocated tutors. There are set interview questions on the Learner Interview Record, all of which should be asked, but all may not be applicable. These interviews may be carried out face to face or by email.
Once complete a copy of the record should be forwarded to the Center Manager and the original filed in the tutor’s personnel file.
Disagreement of IQA findings
Every tutor has the right to challenge an IQA decision made on their assessment decisions. The assessor should indicate their disagreement on the relevant IQA form and bring it to the attention of the IQA within 5 working days of being informed that the portfolio is ready for collection following an IQA.
Where there is a challenge made the assessor and IQA must in the first instance meet and discuss the challenge informally, if agreement can then be made, this should be indicated on the IQA form and then no further action is required.
If an agreement cannot be reached then this goes to:
1. Stage One Appeal
That decision can be appealed by either party and will then go to:
2. Stage 2 Appeal
The Lead IV will listen to all parties, review the evidence and will rule on evidence/document. The lead IVs decision is final.
Standardisation & Development
The Berkeleyme will host at least four team development meetings every year. These meetings will normally be held at the same time and include a general team meeting.
These meetings are also used to discuss any updates from the accrediting university, other awarding body, QCF and partners to ensure understanding and consistency of delivery and supply assessors and IQAs with packs of information on the same.
IQA Team Meetings
All Internal Quality Assurers must attend annual IQA meetings chaired by the Centre Manager. These meetings are used to discuss:
• Any new standards;
• Any new accrediting university or awarding body guidance;
• Required standardisations;
• Any issues since the last meeting;
• Expected standards.
A student can appeal an assessment within five days of its return.
IQA AND EXTERNAL QUALITY ASSURANCE
The IQA (IV/IM) liaises with the External Quality Assurer, sometimes known as Standards Verifier, External verifier (EV) or External Moderator to organise either:
On site sampling: A visit by the EQA to sample student work, assessment and associated IQA documentation.
END OF COURSE AND QUALIFICATION CLAIMS
• IQA/Lead IV and Course Leader attends an examination board meeting with course team/assessor(s) and curriculum manager.
• Assessor identifies Unit and grades awarded for each student.
• IQA/IV or Course Leader records grade onto online or paper based Student Record Form (SRF) or other relevant qualification claim form.
CONFLICT OF INTEREST
No member of staff should assess or internally verify, moderate, invigilate, read, scribe or quality assure the work of a student where they have a vested interest in that student’s successful achievement.
Where an awarding body ceases to provide a qualification which is offered by Berkeleyme, then the Berkeleyme will approach alternative awarding bodies to seek approval and accreditation for existing students
Should an awarding body decline approval for Berkeleyme to offer a qualification, there will be an immediate response to any reasonable required actions to regain approval from the awarding body. If this is not successful, the Berkeleyme will:
• immediately stop recruitment to that qualification
• seek accreditation for the qualification and for existing students with an alternative awarding body or
• obtain accreditation for existing students by agreement with another approved centre
EXAMINATION AND ASSESSMENT BOARDS
Each term the course leader for each programme meets with the Teaching and
Quality Manager, The Tutorial Programme Leader and their Curriculum Manager to review the quality of assessment and tutorial activities and the quality and completion of tracking records. These are recorded on a template that monitors the percentage of good quality and completion of tasks evidenced. Action plans are set for elements that are partially completed or incomplete, or where quality requires improvement. These are monitored for completion at the next assessment board.