Distance Learning Policy

Overview

The policy covers educational provision leading to an award which generally do not require the student to attend particular classes or events at particular times and particular locations. This includes practice such as e-learning, distance learning, blended learning, flexible learning, instructor led training and the use of web-based materials.

Delivery

Berkeleyme shall ensure students have access to:
• Programme, module, or element of study;
• Module descriptors, to show the intended learning outcomes and teaching, learning and assessment methods of the module(s);
• a clear schedule for the delivery of their study materials and for assessment of their work.

Learner support

» Prospective students shall receive a clear and realistic explanation of the expectations placed upon them for study of the programme or elements of study, and for the nature and extent of autonomous, collaborative and supported aspects of learning.

» Students shall have access to:
• a schedule for any learner support available to them through timetabled activities, for example tutorial sessions or web-based conferences;
• clear and up-to-date information about the learning support available to them locally and remotely for their programme or elements of study;
• documents that set out their own responsibilities as learners, and the commitments of the Berkeleyme and school for the support of a programme or element of study.

» Students will be provided with:
• from the outset of their study, an identified contact, either local or remote through email, telephone, fax or post, who can give them constructive feedback on academic performance and authoritative guidance on their academic progression;
• where appropriate, regular opportunities for inter-learner discussions about the programme, both to facilitate collaborative learning and to provide a basis for facilitating their participation in the quality assurance of the programme;
• appropriate opportunities to give formal feedback on their experience of the programme.

» Berkeleyme should ensure that students can be confident that:
• staff who provide support to learners on these programmes have appropriate skills, and receive appropriate training and development;
• support for learners, whether delivered through staff of a support provider or through web-based or other distribution channels, meets the expectations of the Berkeleyme for the quality of learner support for a programme of study leading to one of its awards.

Assessment of students

For more details please cllick here.

The Virtual Learning Environment Delivery System

Delivery - students should be confident that:
• any programme or element offered for study has had the reliability of its delivery system tested, and that contingency plans would come into operation in the event of the failure of the designed modes of delivery;
• assessed work is properly attributed to them, particularly in cases where the assessment is conducted through remote methods that might be vulnerable to interception or other interference;
• any mechanisms, such as web-based methods or correspondence, for the transfer of their work directly to assessors, are secure and reliable, and that there is a means of proving or confirming the safe receipt of their work.

Registration Process

» Apply for admission, all interested inquiries should browse website, review the webpage has all necessary details and apply for admission
» Fill the required information and click submit.
» Once you press submit you will get an email confirmation about your application.
» The admission department will review your information and shall require additional information if any required.
» Once the information is verified, you will be notified for the outcome of your application.
» If you got selected, a payment invoice will be raised for you to pay.
» Once the payment is settled by student, class schedule shall be issued with study materials.
» On successful completion of all the formalities of the course, a certificate shall be issued.

LEARNERS INDUCTION GUIDE

This Learner Induction Guide provides all the details of the current course including assessment information. Please take the time to thoroughly read this Induction Guide before you start the online learning.

We are focused on ensuring learners develop the knowledge, practical competence and confidence to actively work within education industry.

Mission Statement

To provide high-quality training and education that enables learners to develop their knowledge, skills, and expertise in their field of work.

Aims

Our Continued Professional Development (CPD) training aims to provide learners with the opportunity to develop their knowledge, skills, and expertise for their field of work.

Objectives

The learners will:
• Receive detailed and timely information in relation to the aims, outcomes, content, assessment, resources, and timetable of the training
• Receive a Course Manual to augment the training event and contribute to the knowledge and skills of the learner
• Receive feedback in relation to their skills and knowledge as a result of attending the training
• Have an opportunity to comment and evaluate the training program
• Have an opportunity to identify any specific learning needs and be assured that their learning needs will be accommodated to the best of our ability and resources.

Teaching and Learning Agreement

To ensure that all learners get the best out of the training, we expect tutors and learners to agree to a ‘Teaching and Learning Agreement’. The Agreement states what is expected of the tutor in the course of the training and, what is expected of the learner throughout the training and assessment.

Tutors will:

• Work within our agreed timetable and start/finish times
• Inform you of the purpose and process of each session
• Use training resources that maximize your learning
• Provide opportunities to contribute to the learning, via questions, comments, and feedback
• Inform you of the health, safety and operational rules in relation to the premises and equipment
• Offer individual support and guidance in relation to any assessment criteria
• Adhere to our Equal Opportunities Policy

We will expect learners to:

• Complete all lessons as timetabled
• Complete lessons in a time appropriately manner, using the personal timetable and action plan devised with the mentor
• Complete all necessary paperwork, activities and additional reading (where applicable)
• Actively participate in the sessions
• Take responsibility for their own learning by communicating their progress with the tutor/mentor
• Ask for help and guidance as and when required
• Behave responsibly towards others and the venue, in respect of Health, Safety and Operational rules
• Adhere to the Equal Opportunities Policy
• Adhere to any relevant professional Code of Ethics
• Comply in observing the mandatory rules of conduct during an assessment
• Not replicate another learner’s work in either the theoretical or portfolio aspect of assessment.

Statement of Authenticity

I hereby declare that I will abide by the teaching-learning agreement and any work I submit for my assessments is my own.

Equal Opportunities

We, Pure Training and Development, are committed to promoting equality of opportunity in providing any and all training and assessments (if applicable).

We are committed to ensuring that all staff, tutors, and learners:

• Promote equality of opportunity for all persons.
• Prevent unlawful occurrences of direct discrimination, indirect discrimination, harassment and victimization.
• Fulfil the legal obligations under the equality legislation and associated (Skills Active) Codes of Practice.
• Promote a harmonious working and training environment where all people are treated with respect and helped to achieve their full potential.
• Take positive action, where necessary, to adhere to our Equal Opportunities Policy.

Learner Support

We are committed to providing access and individual learning support to learners whenever possible.

Learners are requested to identify any individual learning needs, medical conditions and/or injuries that may affect learning or the assessment process, on the application form or directly to the tutor. This may need to be supported by a statement of learning needs.

Customer Service and Complaints

We aim to ensure that learners are given clear, accurate and timely information pertaining to our training and assessment. We expect tutors and staff to provide excellent quality training and assessment at all times. Any learner who believes that they have not been treated fairly or have not received appropriate customer care, may raise their concerns.
Our procedure covers all complaints about course delivery and administration, administrative support, quality assurance services, supporting resources including any allegations of discrimination or harassment and wherever possible we hope to satisfactorily resolve your complaint.

Quality Assurance

We aim to ensure that learners receive a consistently high quality of training from each and every tutor and at different venues where they are trained and assessed (if applicable).

Support for Learners

We aim to ensure that all learners are provided with full support available throughout their course, whether they are learning intensively or as blended learning.

The options available to learners are as follows:

Tutor Support: tutors will be available between 9am – 6pm weekdays to answer any queries and provide as much support as required. If you are unable to speak to one of our tutors then please leave a voicemail and we aim to return your call within 12 hours. Your mentor will also liaise with you about the best days and times to discuss the course alongside arranging regular telephone calls for progress updates and questions.

Email Support: tutors and administration staff will be available between 9am – 6pm weekdays to answer any queries and provide as much support as required.

Webinars: for those completing blended/distance learning we offer webinars where there will be a tutor available of 1 hour on certain evenings to take calls and questions from learners live. This is a form of support available if you would like to arrange a date and time to speak to your mentor.

Additional Material Formats: We provide the majority of our resources as Adobe Acrobat PDF’s as this is a free popular piece of software suitable for most devices. However, if you would like to receive the paperwork in any other formats then please let us know and we will do our best to accommodate you (where applicable).

Social Networking: we aim to create a sense of community through online social media to allow learners to interact with other learners and receive peer support and guidance.

If there are any other ways you feel we could offer support which would be beneficial to your learning then please let us know.

As a learner, you are required to:

• Read the Learner’s Induction Guide to familiarise yourself with the training and assessment requirements.
• Complete the training according to your personalized action plan
• Bring photographic Identification and a copy of your certificates (if not scanned and sent) on the attended theory exam day.
• Read the assessment instructions and criteria which are provided within this guide and also covered within the Introductory Video and as a handout to download and/or print out.

The online learning environment:

• Will guide you through the course in the correct order
• Is where you will find all downloadable/printable documents required for the course and different lessons
• Is where you will complete the quizzes to check your understanding so far
• Is where you will find each of the video lessons
• Instructions for using the online learning environment will be emailed to you for support and reference.

Timetable

Since there are many factors that influence an individual’s pace of learning, there is no predefined timetable when completing this course as distance learning. Yo ur mentor will be in touch with you to discuss your own personalized action plan and this will be your timetable.

Content Overview

View the course outline and assessment instructions on the website while choosing the course.

Issuance of course certificate shall be on completing all the formalities of the course within 30 days of the course completion.

Feedback Policy

General Guidelines

Berkeleyme considers the feedback of students ( Feedback Form ) very important and takes it very effectively. Our feedback policies are very as follows,
• Feedback shall be kept in Anonymity
• Feedback shall be taken seriously to implement changes.
• It will be General to specific – begin with simple questions and move to more difficult ones.
• It will by collected through discussion.
• Observation shall be used as feedback.
• Feedback can be collected in terms of questionnaires, in the start, middle and in the end of the course.
• Informal Feedback may be used a policy.
• An Online Feedback shall be available on website to be submitted.